What happens if I miss a lesson?

It depends on whether you told us in advance.

What you're charged depends on what your tutor records for the lesson:

• You attended: one lesson credit is used.
• You were absent and told us before the lesson started: no credit is used.
• You were absent without notice: one lesson credit is used, the same as if the lesson took place.
• Your tutor was absent: one credit is used and you get a makeup credit for a free replacement lesson.