Help Center / Lessons
Lessons
Joining, booking, changing and cancelling lessons.
- How do I join my lesson?Join from the blue card on your dashboard.
- Where can I see all my lessons?Your calendar shows every lesson.
- How do I book a free trial lesson?Try a subject with a free 30-minute lesson.
- Is the first lesson free?Yes, for every new subject.
- How do I book a lesson with my tutor?Send your tutor a lesson proposal.
- How do I accept or decline a lesson proposal?Answer it in Messages.
- How do I change a lesson's time?Edit the lesson from your calendar.
- How do I cancel a lesson?Cancel from your calendar and choose a reason.
- My tutor didn't join. What do I do?Report it once the lesson has been running for 5 minutes.
- What happens if I miss a lesson?It depends on whether you told us in advance.
- What is a makeup credit?A free replacement lesson.
- Where can I see past lessons and notes?Lessons Record has it all, month by month.
- How do I rate my tutor?Leave a rating from My Tutors & Subjects.
- Can I change my tutor?Yes, our team will help.
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