How can we help?
Guides for students, parents and tutors.
Getting started
Signing in, the app, time zones and getting help.
Your account and settings
Profile, notifications, your to-do list and messages.
Lessons
Joining, booking, changing and cancelling lessons.
Homework
Doing homework and reading your tutor's feedback.
Payments and credits
Buying lessons, plans, credits and free months.
Popular guides
- How do I join my lesson?Join from the blue card on your dashboard.
- How do I cancel a lesson?Cancel from your calendar and choose a reason.
- How do I buy lessons?Choose a monthly package or individual lessons.
- How do I do and hand in my homework?Work on the whiteboard, or upload your work.
- How do lesson credits work?One credit pays for one lesson.
- Why does my lesson show a different time?Lesson times follow the time zone on your profile.
Getting started
Signing in, the app, time zones and getting help.
Your account and settings
Profile, notifications, your to-do list and messages.
Getting set up
Your dashboard, profile, reviews and Google Calendar.
Lessons
Scheduling, preparing, joining and cancelling.
After the lesson
Attendance, notes, homework and AI worksheets.
Progress reports
Reviewing and sending monthly reports.
Earnings and pay
Your wallet, bank details, payroll and referrals.
Popular guides
- How do I mark attendance?Record what happened, and add notes and homework.
- How do I send a monthly progress report?Review the AI draft and send it to the parent.
- How do I create a worksheet with AI?Describe it, check the final look, and attach it.
- How do I set homework?Add it when you mark attendance.
- How do I add my bank details?Tell us where to pay your earnings.
- How do I prepare a lesson plan?Write your plan, or let the AI draft one.
Can't find what you're looking for? Our team is happy to help.
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